… but Rogers is not.

That was the situation this morning when I logged on to pay my bill.

Because I’m on a personal campaign to slay the rip-off dragons of the Canadian cell phone industry, I take every opportunity to stick a needle in their eye.

I signed onto their website this morning after they phoned yesterday to remind me that my bill was  overdue. There were lots of virtuous apple-pie-and-motherhood statements about “service in a secure environment 24/7.”

But when I attempted to pay my bill in this 24/7 service environment, I was told that

Rogers is unavilable for a planned upgrade as part of our continuous efforts to improve your service with Rogers.com … blah blah blah…

I don’t begrudge the occasional take-down of service but I do begrudge the 24/7 promise, particularly when it comes from a Canadian cell phone rip-off artist like Rogers.

Americans and Europeans laugh at the way Canadians are charged. We pay three times the rate, depending on where you look to compare. It is nothing short of highway robbery. And cell phone barons are getting rich off our failure to kick up a stink. Americans would never stand for it.

So come on Canadians, drop the nice act for just once and give em hell. Otherwise we’ll look like patsies, poor patsies.