Archive for July 17th, 2009

Sons of Maxwell launches guerrilla warfare on “customer service” industry

Uncategorized, music| 4 Comments »

See my Herald column here. Last year, the band Sons of Maxwell sat on a United Airways plane and watched as baggage handlers destroyed their $3500 guitar. When they sought compensation through customer service, they were stonewalled. Over and over again. How many of us know that feeling. So the band got even. They wrote [...]